Hello! I'm Mohamed
Software Engineer specialized in HR systems and business applications.
supporting, and customizing HRMIS solutions, databases, and web applications. Passionate about building efficient systems that improve HR operations, enhance user experience, and support business growth through technology.
Seeking for a position where I could gain more experience and knowledge in my working field
of information technology.
EXPERIENCE
August 2022 – Present
Comtech
Software & Technical Support Engineer
- Relationship Manager for Customers to handling their needs according to their policy on System and Technical Support such as:
- Analyzing Customer needs to make modifications on systems to meet their expectations.
- Prepared reports and correspondence concerned project specifications, activities and status.
- Trained users to use new or modified equipment.
- Resolved customer complaints & support issues.
Ahram security group:ASG
Integrated Diagnostics Holdings:IDH
Le Méridien Pyramids Hotel
Marcyrl group
UBF (Cinnabone)
Lesaffre EGYPT
Misr Pyramids Group:MPG
Saknafta
EgySiwss
Gezira Group
Royal Lab
SpeedLab
Insutech
Concrete
Ayman Afndy (ASG)
MAR Group
sonai
HRMIS Desktop
HRMIS Web
HRMIS Mobile App
Employee Self-Service
SQL Server
Database Analysis
Stored Procedures
Views and Queries
Crystal Reports 9
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November 2019 – July 2022
Arabco International Group
IT
- Provided technical support for hardware & software.
- Planned and coordinated project work.
- Monitored systems & networks.
- Designed websites: arabco-int.net & al-international-inc.com.
- Managed email servers & networks.
WordPress
Shopify
cPanel
MikroTik
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Education
Bachelor's Degree in Information Technology and Management
El Gazeera Academy, Cairo
May 2019Certifications
Windows Server 2016 (MCSA)
Microsoft Certified Solutions Developer (MCSD)
Adobe Photoshop (Self-Study)
Adobe Illustrator (Self-Study)
Skills
Web & Development
WordPress
Web Development Software
User Interface Development
Shopify
Database & Systems
SQL Server
Object-Oriented Programming (OOP)
System Integration Testing
Solution Testing & Implementation
IT & Hardware
Hardware & Software Monitoring
Maintenance Organization & Development
Storage Network Design
Operating System Testing
Computer Hardware Knowledge
Networking & Cloud
Mobile Devices
Cloud Services
Network Configuration
Technical Analysis
Design Solutions
cPanel
Active Directory
Server MIKROTIK